Frequently Asked Questions
Find answers to common questions about your orders, delivery, and our services.
We deliver from 8:00 AM to 10:00 PM, seven days a week. You can choose a convenient delivery slot during checkout.
No, there is no minimum order value to place an order. However, we offer free delivery on all orders above ₹200. A small delivery fee of ₹30 is applied to orders below that amount.
Once your order is out for delivery, you will receive an SMS with a tracking link. You can also view the status of your order in the "Previous Orders" section on the Shipping page.
We accept COD (Cash on Delivery) and online payments via Razorpay.
If you're unsatisfied with the quality of any product, simply raise an issue via "My Orders" within 48 hours for a replacement or a quick refund to your wallet.
Yes! We work directly with trusted farmers to ensure our produce is as fresh as possible. We also have a strictly vetted organic section in our catalog.
Absolutely. For bulk orders or catering inquiries, please contact our support team. Special discounts are automatically applied to carts over ₹5000.
You can reach out to us 24/7 via the Contact Us page, email us at support@rajkit.com, or give our helpline a call at 1800-123-4567.